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Access Control - NEW
Annual HQS Inspections
Anti-Discrimination Complaint Procedure - UPDATED
Audit Report Policy Finance
Bulletin Board Items for Management Offices - UPDATED
Cable TV and Telephone Installation - UPDATED
Child Support Verification
Claims Reporting Procedure - UPDATED
Community Room Policy - UPDATED
Community Service Self Sufficiency Supplement - UPDATED
Computer Replacement Policy
Confidential Documents Policy
Curb Appeal Enforcement Procedures
Deceased Tenant Policy
Deceased Tenant Procedure
Dependency Neglect and Abuse Procedure
Disaster Plan - UPDATED
Disposition of Records
Dissemination of Police Reports and Security Notices
Domestic Violence Relocation Policy
Earned Income Disallowance
EBL Reporting Testing Procedures
Emergency Fire First Response Plan
Employee Handbook - UPDATED
Eviction Procedure
Fire Procedures - UPDATED
Fire Safety Violation Procedures
Flat Rent
Form 351 Personal Declaration
Fraud Policy
Fraud Procedure - UPDATED
Homeownership HQS Inspection Procedures - UPDATED
Housekeeping Referrals Peer Counselor Program
Interim Review Procedures and Minimum Rents and Hardship Exemption
Internet User Policy Procedures
IS Request Form
Issuance of No Trespass Letters
Key Card Issuance Policy
Lease and House Rules
Master Key Policy
Maximum Income Levels for Admission to PH S8 Programs
Mediated Conflict Resolution
Mold and Mildew Remediation Procedures - UPDATED
Move Out Survey
Non-Expendable Equipment Fixed Asset Control
Office Supply Orders
Paint Issuance Procedure
Pet Ownership Policy
Pet Policy - UPDATED
PH UIV Procedures
Pilot Resident Incentive Program
Postal Check Procedure
Procedure for Applicant Informals
Procedure for Required Thirty Day Comment Period on Proposed Changes to Policies Lease and Rules
Procedure for Resident Informal
Procedure for Section 8 Informal
Procurement Policy
Public Records Policy Summary
Public Records Policy
Public Records Request Form - 2008
Public Records Requests - UPDATED
Quality Control Checklist - Move In
Quality Control Checklist for PH and New Construction Residents
Quality Control Audits
Reasonable Accommodation Processing
Records Management Policy - NEW
Record Retention Schedule - NEW
Records Retention - Matrix
Referrals Leasing Procedures
Rent Collection Procedure
Rent Escrows
Repayment Policies
Request for Screening Reports Adult Members Added to Household Composition and for Live-In Aide
Resident Charges Cost of Repairs Replacements - UPDATED
Resident Files - UPDATED
Resident Grievance Procedure - UPDATED
Resident Repayment Collection Policy
Safety Rules - General
Satellite Dishes
Second Chance Program
Security Deposit Additional Security Deposit Collection Procedures
Statement of Procurement
Transfer Procedures
Travel Expense Request Reimbursement Form - NEW
Travel Reimbursement Policy - NEW
Treatment of Residual Members of Household
Truancy Procedures
Unit Preparation Assignment Procedures
Up-front Income Verification System
Utility Verification Procedure
Vacancy Procedures
Vacated Collection Policy
VAWA Admissions and Continued Occupancy Policy and Procedural Changes
VAWA Sample Certification of Domestic Violence, Dating Violence, or Stalking
VAWA Certification Instructions for Domestic Violence, Dating Violence, or Stalking
VAWA HUD Certification of Domestic Violence, Dating Violence, or Stalking
VAWA Notice to Landlords Participating in the HCV Program
VAWA Landlord/Resident Notification HCV Program
VAWA Lease Change Terms
VAWA Lease Provision 1
VAWA Lease Provision 2
VAWA Lease Provision 3
VAWA PHA 5-year Plan
VAWA PHA Annual Plan Provision
VAWA Policy 1
VAWA Policy 2
VAWA Public Housing Tenant Notification
VAWA Public Housing Tenant Rights
VAWA Resident Notification
VAWA S8 Admin Plan
VAWA S8 Landlord Notification
VAWA S8 Owner Notification
VAWA S8 Rights
VAWA S8 Tenant Notification
Vehicle Registration Program
Washers and Dryers Installed by Residents
Work Order Charges
Work Order Prep
